Revised October 15, 2011

INTRODUCTION
Harvest Aviation, a non-profit aviation ministry based out of central Florida, operates the Belize Lifeline service to help missionary families receive packages and cargo on the mission field in Belize.

What follows are a series of policies established by Harvest Aviation for the conduct of the Belize Lifeline service. These policies may be changed without notice at the sole discretion of Harvest Aviation.

COST OF SERVICE
Even though Belize Lifeline is operated by an all volunteer force of pilots, mechanics and package sorters, Harvest Aviation incurs a great expense to bring packages to Belize. It is the goal of Harvest Aviation to deliver packages to missionaries at minimal cost, and we routinely raise funds to help subsidize these costs. From time to time, the amount subsidized by Harvest Aviation may change based on the changing costs of trips and the funds available to offset those costs.

The current recommended donations are:

• $1.50 per pound for cargo transported to Belize City, Belize
• $300 per passenger for travel from Belize City to Sarasota, FL
• $600 per passenger for travel from Sarasota, FL to Belize City

Prior to each trip, Harvest Aviation will send a Shipping Notice to each family receiving cargo. The shipping notice will contain a list of packages being shipped, a general description of their contents, the date the flight will arrive, and a recommended donation to cover a portion of the expense.

Families may make donations to Harvest Aviation either by giving a check to the pilot at the airport, or by having a check mailed directly the address on your shipping notice.

Please make sure to write 'BELIZE LIFELINE' and your family name in the memo line of any checks to ensure they are applied correctly.

SENDING PACKAGES
To have packages, equipment or cargo shipped to you in Belize, have them sent to:

Harvest Aviation
ATTN: <MISSIONARY FAMILY NAME>
1314 Maurice Clavel Road
Wauchula, FL 33873

Be sure to include your family name to avoid confusion as to where packages belong.

Size and Weight of Packages
Please do not pack small or loose items into the biggest box you can find to minimize the number of packages. It is much better to have several small boxes than one big one. An ideal size and weight for such packages is two feet at the longest point and 30 pounds or less. To avoid packages being delayed or rejected, please communicate these limitations to all supporters who send packages to us on your behalf.

Large Bulky Items
If you need to have a single bulky object shipped, it is a good idea to check with us to see if we can accommodate it before you have it shipped to our hangar. In general, if an object is more than three feet long in any direction, or weighs more than 75 pounds, please check with us first to see if we can fit it on the airplane.

Approved Shipping Containers
The best shipping containers are sturdy cardboard boxes. Clothing may also be bagged in Glad Force Flex kitchen-sized trash bags so long as they weigh less than 20 pounds. Plastic bins will also work so long as the lids are securely taped on. Other shipping containers should be approved in advance.

Hazardous Cargo
All cargo is subject to inspection and approval by Harvest Aviation. Any cargo determined by the pilot to pose an unacceptable risk to the safety of the flight will be rejected. If you have questions about whether an item is appropriate or not, please don't hesitate to ask.

Valuable Items
All cargo received will be stored at Harvest Aviation's maintenance hangar until it can be shipped to Belize. During the daytime, the hangar is left open and is accessible by the general public. While the workers are generally aware of what is going on in the hangar, it is a possibility that someone could access the hangar without their knowledge and remove items from the cargo area. If it is necessary to send valuable items, contact Harvest Aviation ahead of time to see if special arrangements can be made to secure an item in a locked room. In any case, Harvest Aviation, its staff, and volunteers arenot responsible for any item that is lost or stolen.

Food
Please do not send food unless it is commercially packaged. Homemade foods or repackaged foods can easily cause your box and other to become infested with fire ants.

Inspection of Packages
For the safety of the pilots and to meet Belizean Customs paperwork requirements, every package we receive will be opened, inspected, and a general description of the contents will be notated on the shipping label.

HOW PACKAGES ARE PROCESSED
Packages are assigned a number when they arrive at the hangar, and they are allocated to a flight based on that number. The first package in is usually the first package out. Except under extreme circumstances, we will not move your package in front of one belonging to another missionary without their permission. We will, however, be happy to switch your own boxes around so that you can receive higher priority packages before lower priority ones so long as they are the same weight or less than the package assigned to the next flight.

Quantity of Packages
Although packages are usually allocated based on the order they are received, very large quantities all being dropped off at once may, upon our discretion, be split among several flights so that other missionaries are not denied service.

Reserving Space
We cannot 'save space' on a flight for a package which you just mailed or will mail soon. Packages will not be assigned to a flight until they are received at the hangar.

Guarantee of Delivery Date
There is no way for us to guarantee your package will be delivered on any specific date or even on a specific flight. Unfortunately, there are many number of things can happen that will cause your package to be delayed a few days or even bumped to the next flight. We understand that this can be frustrating, but there are some things we do not have control over. If we are holding a package for you, and you are unhappy with the expected delivery date, please let us know and we will be happy to find the very best rate we can to have the item shipped to you by FedEx, UPS, DHL or US Post Office at your expense.

SENDING ITEMS TO THE UNITED STATES
Unfortunately, we are not permitted to process packages that do not belong to us through U.S. Customs back into the United States. If you are flying back with us, you may bring items of your own to process through Customs, but we cannot bring your items back without you.

TRANSPORTATION OF PEOPLE
Missionaries and their families are welcome to travel with us on flights to or returning from Belize so long as there is space available. Harvest Aviation publishes recommended donations for passengers based on the costs of transportation. Depending on current airline fees, it may or may not be less expensive to travel with us. Also, it is worth noting that flexibility is essential in traveling by small airplane. Unexpected maintenance and weather may cause flights to be delayed by days or, in some cases, even weeks.

Generally speaking, it is much easier to find room for passengers on flights from Belize than it is on flights to Belize. Depending on the current cargo load, it may not be possible to travel to Belize.

We are required to file passenger data with U.S. Customs before the trip leaves, so please make your inquiries at least one month ahead of time. Seats will only be reserved once we have received all required passenger information.
Please remember that Harvest Aviation is not an airline and we are offer this service as a convenience to our missionary families.